LBE Desktop Helpdesk 4.0.172 descriptions Easy to use helpdesk software sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access Oracle & Sql Server. Complete control over data presentation including conditional formatting export to html print preview drag & drop grouping.