CRMadar Version 3 descriptions CRMadar 3. 0 is designed to give you the knowledge you need to develop & implement smarter customer strategies & maximize customer profitability. It is a powerful software solution for Customer Relationship Management project management workflow management PIM for small & medium-size companies. The CRMadar application facilitates contact management campaign management & customer service. CRMadar is a software solution for Microsoft Windows 98 NT 2000 or XP & can be used either within a central network or remotely on Notebooks. It efficiently integrates with Microsoft Office tools for creating letters & sending emails. Attributes can be used to classify & group your contacts into specific lists. Contact Management In order to build more effective business relationships you need to know more about your customers & business partners. CRMadar lets you capture & manage a variety of information & share this information with the people who need it to efficiently do their jobs. CRMadar 3. 0 allows the user to enter information concerning the contact name address country Email addresses phone number fax number language contact type etc. & many user-defined attributes. Campaign Management Ability to create a campaign & record key information like: campaign name campaign type & classification estimated cost anticipated revenue notes. Ability to create a list of contacts who will be the target of the campaign using contact management attributes & data from previous campaigns. Customer Service When a customer calls you need to be able to identify them at a personal & company level & process their inquiry in the most efficient way possible. With CRMadar 3. 0 you can have immediate access to vital customer information such as product purchases purchase date open issues call history notes & follow up activity.